Rutger van Schaik

Rutger is Director Claims at DUPI Group and has extensive experience in international claims management. With his background at several leading insurers and brokers, he ensures efficient claims handling at DUPI, while also acting as a strategic advisor on complex cases. His engaging personality and clear leadership style make him a natural mentor for DUPI’s claims teams.

He has built an impressive insurance career through various leadership roles at leading companies. Before joining DUPI in 2024, he was Head of Claims Europe at ERGO Versicherung AG, where he managed claims operations in several European countries. His previous roles at HDI Global Insurance, RSA Insurance, Rabobank demonstrate his ability to lead large teams and handle complex claims where the stakes are high. This wealth of experience, combined with his law degree from Leiden University and extensive FSA certifications including ACII qualifications, enables him to handle complex insurance cases while maintaining a practical, business-oriented approach.

Rutger stands out for his ability to combine international expertise with local knowledge. By the way, did you know that Rutger is a true Leiden native who still lives in his beloved university town? His sporting background and sense of humour contribute to his approachable leadership style, making him particularly effective at building and managing large, diverse teams. As Director Claims, he focuses on improving DUPI’s cross-border claims handling capabilities, while ensuring that the company maintains its reputation for excellence in claims handling. His approach? He combines deep insurance expertise with strong people management skills, always putting client service first.